Privacy Policy

1. Introduction

Welcome to KidsBookstore.ng, an online platform owned and managed by Maytree Education Consults Limited.
We value your privacy and are committed to protecting the personal information of you and your family. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website, create an account, make purchases, or engage with our services.

2. Scope of This Policy

This Privacy Policy applies to all personal data collected through:

Our website: https://kidsbookstore.ng

Our mobile site or other online platforms

Offline interactions, such as school events or educational partnerships

It applies to all users, parents, guardians, teachers, and other visitors.

If you are under 18, you may only use our services under the supervision of a parent or legal guardian.

3. Data Controller

KidsBookstore.ng, owned and operated by Maytree Education Consults Limited (Lagos, Nigeria), is the data controller responsible for handling your personal information as described in this policy.

4. Information We Collect

We collect information necessary to deliver our services effectively, including:

• Identity & Contact Information: Name, email, phone number, billing, and delivery address.
• Account Information: Login credentials, saved preferences, and wish lists.
• Transaction Data: Order history, payment confirmations (payment details are securely processed by our payment partners).
• Device & Technical Data: IP address, browser type, operating system, site usage, and navigation behavior.
• Marketing & Communication Data: Newsletter preferences, survey responses, and feedback.
• Children’s Data: Limited information about children’s reading preferences, collected only with parental or school consent (see Section 10).

5. How We Use Your Information

We process your personal data to:

• Provide, fulfill, and manage your orders and account.
• Deliver books, track shipments, and handle returns or refunds.
• Personalize your experience and recommend relevant titles.
• Communicate with you about your orders, promotions, or account updates.
• Send marketing materials (only with your consent).
• Prevent fraud and ensure the security of our site.
• Comply with applicable laws and regulatory requirements.

6. Legal Basis for Processing

We process personal data in accordance with the Nigerian Data Protection Regulations (NDPR) on the following bases:

• Contractual necessity: To process and fulfill your orders.
• Legitimate interest: To improve our services and ensure site security.
• Consent: For marketing communications or children’s information.
• Legal obligation: To comply with tax, accounting, and data protection laws

7. Data Sharing and Disclosure

We may share your information with third parties only when necessary and under strict terms, including:

• Payment processors, delivery/logistics partners, which help us fulfill orders.
• IT and service providers (hosting, analytics, email).
• Schools and institutional accounts (with consent) when you interact via a school or group.
• Legal and regulatory bodies, when required by law.
• We will not sell your personal data to third parties for marketing without your explicit consent.

8. Cookies and Tracking Technologies

We share your information only when necessary, including with:

• Payment processors and logistics partners (to complete transactions and deliveries).
• Technology providers (for hosting, analytics, and communication tools).
• Schools or educational partners (only with your consent).
• Regulatory or legal authorities, when required by law.
• We never sell your personal data to third parties for marketing purposes.

9. Data Security and Retention

We use appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or loss.

Your data is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, it is securely deleted or anonymised.

10. Children’s Privacy

Our platform is family-focused, and we take extra care to protect children’s data.
We do not knowingly collect personal information from children under 16 without verified parental or guardian consent. If we learn that such data was collected without consent, we will promptly delete it.

11. Your Rights

Under Nigerian data protection law, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your information.
• Withdraw consent at any time (for marketing or optional services).
• Object to or restrict processing in certain cases.
• Request a copy of your data in a portable format.

To exercise these rights, please contact us using the details below. We may need to verify your identity before processing your request.

12. International Data Transfers

Some of our technology or service partners may store or process data outside Nigeria. In such cases, we ensure that adequate safeguards are in place to protect your data consistent with NDPR requirements.

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page with an updated “Last Updated” date. Continued use of our services indicates acceptance of the revised policy.

14. Contact Us

If you have any questions, concerns, or requests regarding your personal data, please contact us:

Email: info@kidsbookstore.ng
Phone/WhatsApp: +234 812 345 6789
Address: Lagos, Nigeria

Thank you for trusting KidsBookstore.ng with your reading journey. We’re committed to protecting your privacy and helping every child discover the magic of books.